Unlock your data potential!
Digitalisation and technological advancements have made the collection of data relatively easy. Where the challenge lies is in the ability to filter data and present it in a user friendly format that can be interpreted to drive business success.
CAN ALL STAKEHOLDERS VIEW REVENUE REPORTING IN THE WAY THEY WANT TO?
Operators can choose to create custom dashboards to present revenue reporting in a format that operators and private-equity firms love. This data can be laid out however you would like, making the revenue reporting dashboard an essential must for any operator.
CAN YOUR TEAMS AND STAKEHOLDERS EASILY TRACK SALES OF MEMBERSHIPS AND SECONDARY SPEND THROUGH YOUR ESTATE?
Make sure you can see how your sales team are selling and your customers are purchasing online. Operators can track product sales segmented by location, category, payment channel, promotion and really any other attribute that Fisikal stores in the database.
DO YOU SET AND TRACK KEY PERFORMANCE INDICATORS FOR YOUR BUSINESS?
Operators are able to custom define key snapshot performance indicators and visually present these on a custom KPI dashboard. This view makes it easy for operators to see if they are on track to meet their KPI’s for example if a specific marketing campaign is moving the business in the right direction.
CAN YOUR SOFTWARE TRACK HOW YOUR INSTRUCTORS AND TRAINERS ARE PERFORMING?
It is always important to make sure that your instructors and trainers are performing as they should do. Having these KPI’s made into a dashboard, gives operators a tool to make sure that their staff are delivering the service they want and they have enough coverage to meet demands of new promotions and offers.
CAN YOU ANALYSE HOW YOUR MEMBERS ARE MAKING USE OF THEIR MEMBERSHIP?
Understanding how, when and where your members are utilising their memberships, is key to making sure you are delivering your service in a way that you members want and need. Understanding these metrics may also help you make essential offering changes in order to keep your business on track.
CAN YOU BUILD MEMBER PROFILES?
Operators can have a 360 degree profile where they can learn more about membership, lifetime value, churn, attendance, booking patterns, service usage for both in-club and online and also where members are engaging with your services.
DOES YOUR SOFTWARE SHOW YOU HOW YOUR MEMBERS ARE PROGRESSING?
This dashboard combines information from profiling questionnaires, physical assessments and how members have tracked their workouts. Operators can see the physical results on how their members are changing based on what specific products and services they are engaging with.
WORKOUTS ENGAGEMENT
The workouts dashboard enables operators to keep track over how members are interacting with specific workouts. Fisikal tracks every view, pause, skip and click that a member makes in the app - so you can see what members love best and also where they disengage with a specific workout.
CAN YOU VIEW HOW YOUR MEMBERS ARE INTERACTING WITH YOUR ON-DEMAND OFFERING ACROSS YOUR ESTATE?
Having a visualisation over your On-Demand offering will help you see what classes your members are engaging with and not. You can also see a leaderboard of high engaging members, so you can get in touch with them and reward them for being stark raving fans!
